FREE hospitality classes

From the Eureka-Humboldt Visitors Bureau:

“All front desk staff, concierge and visitor-serving employees in Humboldt County’s hospitality industry are invited to attend a free concierge classroom at the Humboldt Bay Tourism Center.

According to the release, the class will be from 10 a.m. to 1 p.m. on both Monday, May 2 and Monday, May 9, and include a free lunch. The tourism center is located at 205 G Street in Old Town Eureka.

The release states that the courses will feature Paul McNally, the manager of the Ingomar Club, who will talk about hospitality etiquette, including dress, grooming, speech and behavior to provide “World Class Service”; Cari Shafer, manager of the Red Lion Hotel in Eureka, who will discuss front desk customer service issues and service recovery for “Making It Right”; and Alegria Sita, wedding officiant and owner of Gala Weddings & Events, who will provide tips on how to make referrals, assist guests and convince them to “Stay Another Day.”

Participants will also get a free Humboldt canvas tote bag, according to the release.

Call or email the Eureka-Humboldt Visitors Bureau at 707-4435097 or admin@redwoods.info to reserve a spot in one of these classes.”

I am delighted to see another of these programs come along.  They are needed periodically. I blogged before about taking a visitor to the old Seafood Grotto where she asked the waitress what there was to do in the area and the waitress answered “Nothing”.  Then she asked about the oyster stew and the waitress wrinkled her nose and said “Eeeww! I wouldn’t eat those things!”  They closed shortly after.  Wonder where she’s working now?

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The Importance of Internships-and an appreciation from a recent intern

Our friends at StreamGuys  forwarded this letter  from a recent intern who became an employee through HSU’s Business Internship Program.  I would just add that in the many years I worked in HR and employment there was NO greater indicator for college grads than having completed an internship. NONE.

I had a client, who had a degree from CR in Office Practice,  who didn’t know the proper format for a simple business letter.  She explained, “They teach us all these different computer programs but no one teaches us how to DO anything”.  That’s where internships come in. Please consider contacting the HSU School of Business if you can host an intern. It’s a win-win situation.

Here’s the letter:

On April 27th, the HSU Business Department, The Patricia D. and William B. Smullin Foundation Board, The McLean Foundation, 36 student interns, and local business leaders gathered at the Arcata Theater Lounge to celebrate. The Smullin and McLean Foundations’ generosity has brought HSU’s Business Internship program to life, a private and public sector partnership.

The program pairs eager students with local businesses interested in soon-to-be graduates. Real world learning begins when students apply for the program with references and a letter of interest.

Under the vision of Dean John Lee; Dr. Hari Singh and Chris Gaines, the HSU Business Department’s Internship Coordinator, has enthusiastically leveraged his professional network to connect interns with local businesses. Every two weeks Chris meets with the interns as a group to discuss challenges we are facing.

HSU’s Business Internship Program is beyond teaching basic work experience; it is providing career experience relevant to student’s degrees.

StreamGuys gave me a full time position after graduation, something I would not have without the forward thinking of the HSU Business Department, The Smullin Foundation, The McLean Foundation, and our local businesses. I want to thank all involved and both myself and my employer want to thank HSU School of Business for being on target and looking towards the success of the areas small businesses and the future of its graduating students. We want to encourage future students and local business that have an interest to learn more as this great program continues next year!

Thank You,

Timothy Labelle

Jonathan Speaker, StreamGuys, Inc.

Chickens

We have chickens. Five little fur-balls in a crate on the dining room table. There is a bigger one, old enough to be outside, but the ones that I keep staring at and checking every few minutes are the chicks. They huddle together-and on top of each other-  as if trying to form a ball of chicken. Their little wings are just starting to poke out of the fuzz. They are wonderful. I love them.

The dogs are going crazy.   LouLou killed two mostly-grown chicks when we were just getting set up. Now we are more vigilant and she knows she won’t get that lucky again. She and Buddy keep a vigil but it’s kind of half-hearted. In another month all the chicks will be outside. We’ve turned the sidewalk running around the side of the house into Chicken Central and it’s a lovely space with dappled shade and plenty of room for walking around and being chickens.

 I rent out my extra bedroom and bath and at least 14 prospective tenants have asked me about keeping chickens.  “Go right ahead”, I always say, knowing none of them are really ambitious enough to do it.  (It’s a LOT of work.) Then Jon moved in and actually built a coop in the back yard. We’ve moved the chicken area to the side, better protected and also closer to the neighbors, who also have chickens. The “big” one, a half-grown white silky with a fetching topknot, seems to like hearing the neighbors’ chickens.  We call her Silky Silk ’cause she’s definitely a rapper.  I love how she walks so deliberately, lifting her feet up high. 

Someday, I guess, we’ll be getting eggs from them but I don’t really care.  Our home is a happier, though messier, place. We have chickens.

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Harbor Working Group to Present Forum on DREDGING

Talk about a timely topic! Their program on Wednesday the 27th will address the recent $7.5M grant and plans and projects for the Humboldt Bay Channels. Click HERE for more info. Fried chicken too!  Ask them for a bib. See you at the Cookhouse!

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