No Silver Lining

I was surprised,  as was airport management, apparently,  to hear that the Silver Lining restaurant at the Humboldt County Redwoods whatever airport is closed. That’s a big step backward for the folks who have been promoting the airport and while I don’t think many flyers would cancel a flight because their destination didn’t have a coffee shop, it still doesn’t say much for the infrastructure we offer our visitors.

According to the NCJ,  an attempt will be made to find another operator.  That might be difficult.  Most airport restaurants overlook a busy runway where diners can observe takeoffs and landings more often than four times a day. Maybe the County should contract with Dell’ Arte or Access Humboldt or someone else who can produce a light show to resemble a busy airport. At least it would LOOK like the return of normalcy. Stay tuned. 

Henderson Center is Hoppin’

…and we don’t just mean celebrating Easter. Here’s a summary of recent events in my favorite part of town.

Little Japan, which used to be on 4th Street across from where Liu’s used to be, is open for business at their new home on F Street next to the BofA. Harvey says they are yet to have a full-on grand opening but they’e already had the Chamber ribbon cutting and a cash mob. The new store is gorgeous and well-stocked.   I bought some miso and realized how much I had missed this store as I tucked into my soup with the March winds blowing outside. No website, but they do have a Facebook page.

Next door, in the old pharmacy are signs indicating a Eureka Planning Commission hearing concerning four parking places in the adjacent lot. The parking is for a Chinese restaurant named Zoe,  which will  be a welcome addition to the neighborhood.  Converting  a drugstore to a restaurant is expensive so this is a massive investment for someone. 

Another massive investment is contemplated for the space now occupied by Glow, a facial and nails salon that has taken its operation to an appointment-only model. A gentleman from Fortuna has advertised his intention to open the Diver Bar and Grille in the Glow space but the fictitious business name statement was filed back in December and it doesn’t look like much is happening.  Stay tuned. And if you figure out the difference between a ‘grille’ and a ‘grill”,  kindly inform me. 

Lastly, the space vacated by the short-lived Caribbean Picnic operation is now occupied by Nourish Bistro and Catering  which has a website up although it’s awfully heard to read. They will have their grand opening tomorrow,  Friday,  at 10am, and according to the Times they will be serving beverages and appetizers so there’s a chance to sample their wares.  Wish I could make it. 

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A Call From St Joe’s

I had knee replacement surgery at St Joe’s in December.  I’m the only person I know who still has operations done locally- everyone else seems to be going to St Helena or elsewhere. Me, I’m stubborn.  I live five minutes from St Joe’s and if I’m unhappy with my treatment I want to be able to find my doctor quickly and yell at him/her at length if needed.  So I stayed local.

This morning I got a call from a young man (he sounded young) asking me to “participate in a quality assurance survey regarding my recent experience at St. Joseph’s”.  I explained that my experience wasn’t over. I am still under their care and don’t have my closeout visit for another month. He consulted his instructions and said nothing required the treatment to be OVER before the evaluation. I questioned the value of doing an evaluation of a course of medical treatment that hadn’t been completed but he wanted to press on. Okay,  we’ll go on.

Now he asked:  how would I evaluate the check-in procedure? I had absolutely no recollection of checking in, except that it took place at 5AM which is an ungodly hour. He seemed to accept this.

Next question was: How would I evaluate the treatment I received from the staff?  Which staff, I asked.  Are you asking about the surgeon, the nurses, the anesthesiologist, who?  Which staff?  It just says, Staff, he replied.

At that point I cut my losses and told him I had better things to do than participate in a survey which was totally meaningless.  We all do.

If you get a call like this,- from St Joe’s or elsewhere-  remember it is YOUR time they are helping themselves to. Don’t participate in BS surveys which aren’t gathering useful information,  only being done to cover someone’s ass or to meet some bureaucratic requirement.  The corollary is to speak up or,  better, write a letter when you receive less than your due.  It’s up to us to write effective and fact-based letters of complaint.  Like the one St Joe’s is going  to get if they call me again with that survey.

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Things You Didn’t Know About Redding

I call Redding our step-sister city. No one really likes it,  but we’re joined at the hip. The following are factoids gleaned from the Bee, the Record-Searchliight and the Sac Business News.

Their mall, the Mt. Shasta Mall,  is owned by the owners of Bayshore Mall and has roughly the same number of stores.  Unlike our mall, theirs is scheduled for a major renovation to make it more upscale. Hmm.

Like our ACV,  Redding has also this week experienced the return of jet service, except for the flight to SFO that was cancelled this morning.

A couple of WOMEN are kicking butt in IT services.  Their company is called Nerd Chicks , or officially Nerds on Call and is an onsite computer and laptop repair service. I wonder why we don’t have the equivalent over here.   They write a column for the R-S a couple of times a month which is worth watching for if you’re not a complete geek yourself.

..and the good people of Palo Cedro, pop. 1400, are fighting  Dollar General over its plans to build in their community.  They fear the local stores already there will suffer if DG opens. 

Stay tuned.

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Commercials That Glorify Jerks

Have you noticed a strange trend toward commercials that glorify obnoxious behavior? They used to show shiny happy people smoking the Marlboros or whatever so that you, the viewer,  would be motivated to emulate that  behavior. Now they show jerks. 

Take that National Car Rental ad with the boorish guy who doesn’t want to talk to people and thinks control is sexy.  It may be, but he’s not.  The followup ad in which he’s talking to cars about why he’s not picking them adds to his cred as an MCP but I don’t see how it’s selling car rentals.  That is the point, isn’t it? 

How do you like the Experian ads that encourage folks to show their “credit swagger” which apparently excuses all kinds of asshole behavior. If any bozo or bozette has the nerve to put their feet on MY desk or shines a laser pointer in MY face,  they’ll be given the bum’s rush fast.   Of course I’m not a loan officer,  so I don’t have to put up with jerks on a daily basis. 

Civility in business will never go out of style.  Trust me on this.

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Arcata Business Closures

The Mad River Union has a helpful summary of recent business closures in Arcata. These include McKenny’s DIB, the St Vincent de Paul store on K Street, the Hunan Plaza Chinese restaurant (after 27 years!!), the Essence of Humboldt gift shop and , at the end of the month, the Eden seed and gift shop on Ninth Street.  It looks worse when you list them all together. Thanks to the Union for compiling these. No link available. 

NonStop Sac to Boston, Siemens Shows Off

“Please come to Boston in the springtime..” Remember that song? Well, you might not make it by springtime but starting June 18 and continuing till September you’ll be able to fly to Boston NONSTOP from Sacramento on Jet Blue for as little as $199 each way. Take your kids on the Freedom Trail! Or catch the train up to Montreal- a one day ride- and show them a foreign country. That last would be my plan and I’m almost excited enough about it to consider flying again.

In other transportation news, Siemens is having a kind of expo on February 25 and 26 on the Capitol Steps to advertise its bid re: the HSR contracts. Again, it sounds like a lot of fun for train freaks (like me) and kids (like me.)  Check it out here or if the link doesn’t work check the Feb 12 edition of the Sacramento Business News.