Is This Good Customer Service? You Be The Judge.

I have had most of my money in Coast Central Credit Union since I moved back here in ’93. At one time I had my mortgage with them too. Mostly they have been okay, okay enough that I stayed with them.  Today I am madder than the proverbial wet hen, and here’s why.

Over the weekend of March 8 I lost my checkbook. I rarely write checks and believe me I won’t be carrying that checkbook again without a specific purpose but in any event , it turned up missing and you know what happens when you report that to a bank. They tell you: Close the account so the villains out there can’t use your checks. We did so and I obediently opened a new account with Coast Central and they gave me a few checks to use until I got the new box. Meanwhile I had to notify EVERY ONE of the 14 parties I had authorized to take payments/debits about the new account number. I called or visited North Valley Bank, HCSD, PG&E, Suddenlink, State Farm, PayPal, three credit cards, Recology etc etc etc. It took a week.

Then I waited for my new checks. I had to go to CCCU and have some checks printed up  so I could pay Fullerton’s for my tax return. As of yesterday,  I was waiting a month for the new checks that were promised in two weeks. Finally I went over there and pressed the issue. The nice lady in New Accounts called the check company who told her the checks were LOST IN THE MAIL.  Who the hell mails blank checks through the USPS? Well, Coast Central does.  And it’s your tough luck if they don’t make it.  The nice lady was sympathetic but I HAD TO OPEN A THIRD CHECKING ACCOUNT, and I am in the middle of the second round of notifications to PG& E etc etc.  In an effort to stave off further disaster I told them to hold the checks at the CU and I would come pick them up. Again it seems to fall to me to be proactive.   

Why can’t they shave a few cents off Dean Christensen’s million-dollar salary and FED EX the checks? Boom! NO more “lost in the mail”.  I’ve really been thinking about Coast Central and how it really has been getting a free ride by  by being active in the community, as they shoud be.  Makes me think I should drop in on a board meeting or start a user’s group or something. Anybody with me?  

Jerry’s on Top; Padilla coming to town.

Jerry Brown’s job approval rating has climbed to a new high for his third term in the Governor’s office. (Some of you may not have been born yet during his first two terms.) The Field Poll dated April 9 shows 59 % of registered voters approve of his job perfomance. Of likely voters, Field showed 57% planning to vote for Brown, 17% for Assemblyman Tim Donnelly, 3% for Laguna Hills Mayor Andrew Blount, and 2% for businessman Neil Kashkari. Looks like Jerry’s got a lock.

If anybody can be said to have benefitted from the disgraceful antics of about-to-be-ex-Sen. Leland Yee, it would be his competition for the Secretary of State position (Leland was planning to run). Sen. Alex Padilla is currently the front-runner.The Field poll has a good analysis of that race here. And if you want to meet the Sen. Padilla up close and personal, the Humboldt Democrats are holding a meet ‘n’ greet with refreshments (RESERVATIONS REQUIRED) on Wednesday, April 16 at noon at the Labor Temple, 840 E Street, Eureka. Make your reservations at the HCDCC website by clicking on the “Meet N’ Greet” poster.  This may well fill up, so don’t delay. Maybe some of Alex’ good luck will rub off on you.

Have a great weekend! 

 

Newest Economic Index Shows Leap in Manufacturing

Dr. Eschker and his hardworking crew at HSU have added another dimension to their Humboldt Economic Index; a specific tracking of the manufacturing sector.  That sector, which will likely generate the sought-after high-paying jobs so badly needed to stabilize our Humboldt economy, increased its index by over 30% in the past year. This is huge and shows a very positive development even though not associated with an increase in employment. Enjoy the Index here and many thanks to those who worked  on it and the sponsors.

“The Best of the North Coast” Redux

It’s that time of year again.  I just now noticed that the Times-Standard always posts it’s “Best” list on April Fool’s Day. Good move.

This year’s list didn’t have any major gaffes like last years (darn) which proclaimed the STILL unfinished Holiday Inn on Broadway in Eureka as one of the winners.  There were a few surprises. Porter Street BBQ won over Humboldt Smoke House, which surprised me, and I thought the Banana Hut was an excellent choice for Best Business Lunch- good food and you can walk to it from anywhere downtown. I don’t agree that Ramone’s is the best bakery although they’re certainly among the most expensive. I’m a Cherry Blossom fan, myself.

Hole-in-the-Wall, the Hunan in Henderson Center, Brick & Fire, and Bob’s Footlong’s (Fortuna) all got their props. Happy Donuts, next to the new VA office, won for Best Donuts, but they really should have won for “Best Cheap Lunch”.  They have a platter with three spring rolls with dipping sauce for $4.99 and if you don’t like cilantro you can call the night before and they’ll make you a cilantro-less version and set it aside for you. The donuts are pretty good, too.

I DO find it hard to believe that Shamus T Bone’s steaks beat out the AA’s. That will bear investigating.

But the prize for “Most Ironic” choice is The Works as favorite source for CD’s/Records/Tapes.  The beloved store has lost much of its business since the move to larger quarters on “C” Street and is in a precarious situation. So go down there and BUY something if you want your favorite to survive. Support ALL our local  businesses with your wallets, not just your admiration. Admiration don’t pay the bills.

No foolin’. 

The Man from Freshwater Farms

I met Rick Storre on two occasions. The first was when I visited Freshwater Farms to find a native-plant solution for my planter boxes that always looked like hell, stuffed with geraniums that never seemed to thrive. I entered the building and eventually a friendly man showed up. From the way he settled into his seat, I could tell this was going to be a long chat. It was. It was the kind of chat that takes place when one oldtime Humboldter encounters another.

We reviewed his parents and grandparents, and mine, and gossiped for an hour or so. It felt like being in Ireland, where purchases are never hurried. He suggested a certain type of huckleberry for my planters and I left with six of them.  Three died immediately  and I called him for advice. I went back to FF and he replaced them cheerily. Eventually I managed to kill all of them and went back to geraniums.

I must have passed by FF a thousand times since then, secure in the knowledge that there was a friendly and intelligent person within. Today I feel very empty inside. The house where the bodies were found is a few blocks from me and I feel violated. I lost an acqaintance. I can only imagine how his friends and family feel.

And I feel that I’m losing my town. I don’t recognize a Eureka where St Bernard’s Church is considered in a “bad neighborhood” or where people are murdered a short walk from my home. The people who are running for County or City offices had better have some ideas for change. Mental illness is perhaps the toughest issue facing our society and balancing the rights of the mentally ill with the rights of people like me who are supposedly sane is a conundrum for which all the answers are expensive. Necessary, but expensive.

All I know is that I feel empty. “And the sky is crying.”

Ripping Off A Farmers’ Market? Jail Is Too Good For This Guy

Like most of us, I don’t like crooks. Especially crooks who rip off the deserving. Rip off Larry Ellison? I don’t like it but I’m not going to lose sleep over it. But ripping off a farmers’ market? How low can you get? Really.

Well, it took an elected official to demonstrate how low. A Glendale city councilman is headed to jail for stealing hundreds of thousands of dollars from the local farmers’ market over a number of years. Thank God they caught him but this is one of those cases that makes you start wondering if our justice system hasn’t overly restricted itself.  In the words of Gilbert and Sullivan-actually Gilbert-

“My object all sublime I shall achieve in time: to make the punishment fit the crime..”

I don’t know what punishment would fit this crime (a diet of rotten vegetables? ) but your submssions are welcome. We read about scumbags all the time but I know folks who sell at our farmers’ markets and I know how hard they work. Sorry for bending your ear, but this one really got to me.

 

February Economic Index-Good News, Bad News

Dr. Erick Escher and his talented crew at HSU have published the Humboldt Economic Index for February and the indicators are certainly mixed, although that’s not unusual in a small market like ours. Homes sales declined by 40% since last month (and are 35% lower than last year at this time) yet the median price of homes sold rose from $247K to $280K. This would apparently mean that higher-end homes are moving faster. Also, look for gas prices to rise further in March.  Anyway, enjoy the Index. It’s always fascinating.

Let’s send a shout out also to the sponsors of the Index: the California  State Employees Credit Union,  Coast Central Credit Union, Umpqua Bank, RREDC and Redwood Capital Bank.

 

The Billionaire Next Door-Red Emmerson on the Forbes List

Well, not literally next door but only a couple of counties over, Archie “Red”  Emmerson of Redding was recently reported by Forbes.com as back on their list. His Sierra Pacific Industries, based in Anderson,  owns 1.9 million acres or forest in Northern California  and Western Washington  and his current wealth is estimated at $3.1 billion.  At that level it’s hard to keep track of rankings but Forbes placed him at #520 of the 1,645 billionaires on this year’s list of the world’s richest people.

The Emmerson’s have strong ties to Eureka.  Emmerson’s late wife, Ida, was a Eureka native and legend has it that they met at the Ingomar Club. He has donated $500K in her memory  to Hospice of Humboldt to build a 12-bed facility for end-of-life care, to be located off Timber Falls Court, south of Harris Street. The entire cost of the facility is unclear to me but Hospice’s capital campaign goal is $2.5M and groundbreaking is scheduled for “Spring 2014″, whenever that is.  I just drove by the site and it is definitely beautiful and peaceful.

The Emmersons (he has two adult sons)  have a pretty spiffy place (click on the thumbnail photo to enlarge) but I don’t have the address and I wouldn’t give it to you if I did. I’m always grateful for any philanthropy in our needy community.  Who knows? I may be a customer for that hospice myself, one day. The family has a foundation and I’m sure they give to many worthy causes but if you were trying to figure  out what percentage of Mr. Emmerson’s wealth is being given to Hospice, on the back of an envelope,  I already did it for you. My calculator won’t accept the right number of zeroes but the way I figure it,  $550K equals .0000001 of $3.1B, or .00001%.  Please feel free to correct my math- it’s not my strong point.

Obviously, our favorite billionaires are those who, like Bill Gates and Warren Buffet, are leaving their fortunes to worthy causes.  Despite the talk about income inequality, the ranks of the super-rich are growing. Forbes counted 1,645 billionaires on its new list of the world’s richest people, up from 1,426 on last year’s list. This concentration of wealth can do a lot of good, or a lot of evil. What do you think?

 

Dunkin’ Donuts Wants You

In its relentless march toward world domination, Dunkin Donuts has announced the franchises are available in Eureka, Crescent City and 40 other locales in NoCal.  Follow this link  for more info,  and good luck!