Arcata Business Closures

The Mad River Union has a helpful summary of recent business closures in Arcata. These include McKenny’s DIB, the St Vincent de Paul store on K Street, the Hunan Plaza Chinese restaurant (after 27 years!!), the Essence of Humboldt gift shop and , at the end of the month, the Eden seed and gift shop on Ninth Street.  It looks worse when you list them all together. Thanks to the Union for compiling these. No link available. 

Happy Retirement, Wally Cunningham

I took my car into Old Town Brake and Auto at 4th and D as I have for the past 15 years and Wally told me he’s retiring at the end of the month, turning the shop over to his son Brian (whose own shop, Eureka Brake & Automotive, on Second Street, will remain open.) Wally has achieved the American dream- a successful business to pass on to his kids and as far as I can figure he did it the old -fashioned way-through hard work. Keeps the same employees around for years too. Stop by and say goodbye to Wally and Sharon, who are remaining in the area. We’ll miss ya, Wally. 

And I’ll be offline for a few days while St. Joseph’s installs my new knee. Or should that be, my knew knee?  Blessings of the season to all of you.

The Eagerly Awaited Humboldt Soup Company

..is holding its official opening tomorrow. Here’s a link to the menu as posted on Facebook (they don’t have their website operational yet) so you can check it out before lunch tomorrow ’cause it sounds like there’s going to be a stampede. You have to scroll down aways to see the whole menu. The beet salad sounds incredible. Good luck to them!

Dinner with Dogs??

Do you love dogs?  Sure.

Do you love OPD (Other Peoples’ Dogs)?  Uh, not so much.  

Well, as of January 1, California restaurants with patio spaces will be allowed to serve dogs right along with their owners, assuming the owners are human. This “change” will probably affect Humboldt less than more urban regions  because plenty of local eateries are already allowing dogs. The rules are that the patios must have separate entrances so that the doggies don’t enter the restaurant itself and they continue to be banned from food preparation areas. The new rule does NOT mandate that dogs must be allowed on patios; that’s up to the proprietors.  Nor does it change any of the rules on bona fide service animals. 

I’m a dog owner who does not envision taking my dog to a restaurant in this lifetime. For one thing, she’d eat everything in sight.  For another, she’d never be able to share space with one of those cute fuzzy little dogs that look and sound exactly like her squeak-toys. The other question is, do I want to share a table with someone else’s dog?  When MY dog drools  on the table, it’s cute. When YOUR dog does it, it’s disgusting.

I’m all in favor of consumer choice, so when I pass by a patio cafe where chows are chowing down in favor of a human-only environment, that’s a valid choice. I wonder how the majority of Humboldt diners will react to their new dining companions.

Humboldt Economic Index for June 2014

The hardworking crew at HSU has published its Index , which shows a sharp drop in housing sales, down 12.4% since last month. Most indicators were down or flat although Retail held steady.  Unemployment rates: National 6.3 (May figures), California 7.6, Humboldt unchanged at 7.1. Many thanks to Dr. Eschker and his researchers.  

USPS and CCCU- last update, hopefully

Those who waded through the saga described in my last post will recall that 1) I was advised by CCCU to close my checking account because I lost some checks  2) I opened a new account but after a month the new checks hadn’t come 3) CCCU contacted the Deluxe (check) company and was told that the checks must have been lost in the mail 4) CCCU closed THAT checking account and opened a new one for me and 5) I had to contact all 14 of the utilities, credit cards etc that I have payments deducted for to advise them that the payments would now come from a THIRD checking account.

I imagine you can guess what happened next. The day after I finished all the letters, calls and visits changing the account number for the second time (North Valley Bank insisted on an original letter) , the checks showed up for the second  account, now closed. According to the package, the checks were mailed from Lancaster, CA on March 13. It took FIVE WEEKS AND ONE DAY  for a small package to arrive here from Lancaster.  In the meantime I had tried to research the lost-mail stats fro the USPS and found- not surprisingly- that there are no clear figures. The consensus seems to be that the loss rate is between 2% and 5% for the USPS and a QUICK survey of what’s available on the loss rate of UPS and Fed Ex seems to indicate that customer satisfaction is far higher with UPS than with Fed Ex but I wouldn’t bet the farm on it.  A graph published by Fed Ex gives their loss rate as .55% for what that’s worth. 

I was curious to know how long it would take me to hear from CCCU since the very helpful and talented staff there are skilled at calming customers and I really wanted someone from management to give Deluxe a reality check on their delivery times.  This morning a nice person named Jolene (“like the Dolly Parton song”) called and we agreed that if this NEXT order of checks doesn’t get here in two weeks, I should call her and she will call Deluxe. I’ll settle for that. I will also mention that the envelope in which Deluxe mails its checks ( with the box flattened but you’d have to be an idiot not to figure out that the “Important Documents Enclosed” are checks) in a plastic envelope that says “tamper-proof” but which can easily be cut open so should really read ‘tamper-evident”.

I hope this is the end of it.  

I will add just  one thing more. Of all the entities I have had to deal with during this mess, the EASIEST one was Suddenlink, the WORST one was PG&E. Happy Spring!

Newest Economic Index Shows Leap in Manufacturing

Dr. Eschker and his hardworking crew at HSU have added another dimension to their Humboldt Economic Index; a specific tracking of the manufacturing sector.  That sector, which will likely generate the sought-after high-paying jobs so badly needed to stabilize our Humboldt economy, increased its index by over 30% in the past year. This is huge and shows a very positive development even though not associated with an increase in employment. Enjoy the Index here and many thanks to those who worked  on it and the sponsors.

“Plan for the Best, Prepare for the Worst”- Lessons from Loleta

The apparent closure of the Loleta Bakery raises questions that a lot of us may not have thought about since we took our first business classes. Whether we were schooled at Stanford or by the SBDC, the one principle that applies to all businesses is that you need to have a successorship plan. It doesn’t have to be a long document but it should make clear what happens  if one of the partners or family members becomes incapacitated or has to leave the business. It’s a standard part of any business plan. and no lender will release funds without one.  One or even two illnesses shouldn’t shut down a business.

The chaos and confusion around the bakery’s closing leads me to conclude that there WAS no business plan.  Since it’s impossible to get financing without a business plan I have to conclude further that the owners were wealthy enough to open the business without third-party financing, and without a plan. Now 20 people are out of work and facing an uncertain future.

Loleta is not the only town to be invaded by outlanders with more money than sense. When they start businesses that thrive, it’s called investment. When they screw up, they cause a lot of grief to a lot of people. Here’s wishing the very best for the employees and the people of Loleta .

The other local closure, Big Louie’s in Eureka, has been free of the drama seen in Loleta. Harold Lawrence has been an exemplary corporate citizen, supportive of community causes and youth sports. I wish him the best, and really hope the franchise will reopen. Meanwhile, when you open your business, think ahead to the time when you may be incapacitated or worse. Your family and your employees deserve better than to be left drifting.  A lot better.

 

Dunkin’ Donuts Wants You

In its relentless march toward world domination, Dunkin Donuts has announced the franchises are available in Eureka, Crescent City and 40 other locales in NoCal.  Follow this link  for more info,  and good luck!